Shipping and Returns

How Can I Pay?

We accept payments through all major debit / credit card issuers plus Paypal, Apple Pay and various others. We are not able to accept cash on delivery.

When I Place an Order, What Notifications Can I Expect?

All orders receive a receipt via email instantly. You will also receive a further update when your order has been sent to the dispatch team for packing.

What is the Order Processing Delivery Time?

All orders are processed in turn and within 2 hours (unless you book priority processing. See below).

Standard Delivery:

Please refer to the individual product descripition page.

 

Can I Cancel My Order or Return 'Made to Order' or 'Personalised' Items?

We do not accept cancellations of any orders.

All of our made to order and personalised items are literally made once you order and we cannot be sure of selling another, therefore unless there is a fault, we do not accept returns. We are sorry about this.

What is Express / Priority Processing?

If you opt for our express / priority processing option, your order will be given packing priority over the standard shipping option.

Will Any Multiple Orders Be Sent in One Package?

We try and send our orders out in one delivery package, however due logistics, it may be necessary to send your order in separate packages. This will not affect the delivery time stated.

Where Are You Based?

We are global business with a head office in the UK and fulfillment warehouses in various parts of the world, including UK, USA, Europe, Asia and Australia.

Where Do Your Printed Clothing Items Come From?

All items are printed and dispatched from the US and the UK.

In Short, What's Your Returns Policy?

It is important to refer to our refund policy section to ensure your are fully aware of the process to follow and the stipulations around returns.